Website terms

General information

This website introduces migration categories and 4S Migration’s approach. It does not consider your personal circumstances and is not individual migration or legal advice. Visa rules can change. Check current information with the Department of Home Affairs and seek advice suited to your situation before acting.

No guaranteed outcomes

Visa decisions and processing times are determined by the relevant authorities. Neither a consultation, a service agreement nor the use of an agent guarantees an invitation, approval, faster processing or permanent residence. You can apply for a visa directly without using a migration agent.

Independent practice

4S Migration is an independent business and is not part of, endorsed by or affiliated with the Australian Government. Shikha Gupta is a Registered Migration Agent, MARN 2619460. You can check registration through the official agent register.

Enquiries and engagement

An enquiry does not create a client engagement or authorise 4S Migration to act on your behalf. A consultation is limited to its agreed scope. Further immigration assistance is subject to the applicable engagement, disclosure and service-agreement requirements. The Consumer Guide must be provided before immigration assistance is given, as required by the Code of Conduct.

Booking and payment

Consultations are booked through Calendly. Check the appointment time, time zone and scope before confirming. No payment is taken at booking. No appointment is reserved by the email enquiry form.

Any application-service fee, government application charge or third-party expense is separate unless expressly included. A 30-minute online consultation costs $165.00 AUD including GST. We will send an invoice after the consultation.

Cancelling or rescheduling

To cancel or reschedule, use the links in your Calendly confirmation email or email shikha@4smigration.com.au. Please give at least 24 hours’ notice so the time can be offered to someone else.

There is no charge for cancelling or rescheduling, including at short notice or if you miss your appointment, and no invoice is issued for a consultation that does not go ahead. If appointments are repeatedly missed without notice, we may decline future bookings.

If we need to cancel or reschedule, or a technical problem prevents the consultation from going ahead, we will offer you another time at no extra cost.

Your consumer rights

Nothing in these terms excludes or limits any right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law where applicable. No blanket no-refund rule is established by these website terms.

External services and links

Links to official resources and third-party booking or payment services are provided for convenience. Those services have their own terms and privacy practices. Please check that you are on the intended provider’s website before sharing personal information.

Questions

Email shikha@4smigration.com.au about these terms. For concerns about a service, see our feedback and complaints page.